DS
Denise S

1 reviews | Active since Jan 2016

28 Apr 2020, 11:59

Payout not received

I was retrenched on the 31st of January and 3 months later have not received my payout from momentum. Paperwork is in order as confirmation from last communication from Momentum, I fail to understand why this delay.

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply28 Apr 2020, 12:37
Official
Your posting has been duly noted.  I can assure you that the matter will receive urgent attention.
 
Kind Regards
CK
Momentum (SA)
Momentum (SA)'s reply28 Apr 2020, 14:26
Official
I refer to our telephone conversation. Please accept our most sincere apologies for the poor service that you have received. I confirm that your claim is being processed. Kind Regards
Sue du Plessis
DS
Denise S's update28 Apr 2020, 14:30
Reviewer Update
Hi, thank you for your prompt response