1 reviews | Active since Aug 2016

03 Sept 2020, 12:23

Payback

After canceling my life policy with Momentum they still deducted the R4000 of my account. Can someone please pay back my money. Thank you

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply03 Sept 2020, 12:31
Official
Dear Gareth

Your posting has been duly noted. I can assure you that the matter will receive urgent attention and you will be contacted shortly. Please accept my apologies for the frustration and inconvenience that this situation has created for you.

Kind Regards
Floraine van Buuren
's update03 Sept 2020, 13:08
Reviewer Update
Thank you can you please make sure that the multiply is also canceled and money returned
Momentum (SA)
Momentum (SA)'s reply03 Sept 2020, 14:45
Official
Dear Gareth

Please accept our sincere apologies for the delay in finalising the cancellation. We have cancelled your policy and feedback will be given shortly, regarding the refund of your premium.

Our Multiply department should also be in contact with you regarding the benefit cancellation
Kind regards
Natasha