BD
Bongo D

1 reviews | Active since Mar 2023

26 Nov 2024, 12:42

PATHETIC WOULD BE A COMPLIMENT

I sent in all the paperwork they asked for and it’s been three weeks with no updates. I’ve sent so many emails but all I get are automated replies or random emails where I’m CC’d with something like 'Kindly assist the client with the query below,' just so it looks like they’re doing something, but I highly doubt it. They don’t set any clear expectations or give you proper timelines—it’s all just a big runaround. Honestly, I wouldn’t recommend them to my worst enemy. As soon as they pay out my claim, I’m done with them.

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Replies (2)
BD
Bongo D's update26 Nov 2024, 13:41
Reviewer Update
*******! Another pointless reply that holds no weight. That's no different from the last reply I received from the last person who emailed me 3 weeks ago from your company.
Momentum (SA)
Momentum (SA)'s reply26 Nov 2024, 15:24
Official
Dear Bongo
Thank you for your message. 
I have escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm