Pathetic useless company

I muat say Momentum has the most *********** staff working for them even the people in charge is ***********. I spoke to Gerald on the 28th of November 2024 he said I mist give it 10 days for my claim to be processed when I called them now and spoke to Naledi she says to me the claim is not yet finalized because of some shifty reason that they gave me before. So they are not working to solve the issue they leaving the issue to hang. I am totally ****ed off now. Send you staff including the manager for training or get people to work for you that knows what they doing. This is absolutely ridiculous. I sent a email a few days ago, I got an automated reply to say they will get back to me in 2 days but still no response. Like I said in my previous message you rather get robots to work for you guys because the humans you got working for you has no customer service what so ever. You should be ashamed of yourselves. Worse company to take anything insurance or policy out with. Pathetic Pathetic Pathetic. Is this your people's 26 day turn around time from the 23rd of October?