SR
Saiesha R
1 reviews | Active since Apr 2023
20 Apr 2023, 20:32
Pathetic service - Momentum Myriad Life Cover
Pathetic service from Momentum with regards to my life cover. I have sent numerous emails from 20th February 2023 and to date no assistance with the change in banking details that I require. Automated response says allow 3 business days however I think 2 months is unacceptable. All forms and supporting documents have been sent. Makes me wonder in the event I really require services with regards to the life cover, no one would assist me.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
21 Apr 2023, 08:19Saiesha
We note your concern and would like to assist you. Could you please provide your identity number / your policy number, as this will speed up the investigation.
Thank you kindly
EdB
We note your concern and would like to assist you. Could you please provide your identity number / your policy number, as this will speed up the investigation.
Thank you kindly
EdB
Momentum (SA)'s reply21 Apr 2023, 08:19
Official
Saiesha
We note your concern and would like to assist you. Could you please provide your identity number / your policy number, as this will speed up the investigation.
Thank you kindly
EdB
We note your concern and would like to assist you. Could you please provide your identity number / your policy number, as this will speed up the investigation.
Thank you kindly
EdB
Momentum (SA)'s replyOfficial
21 Apr 2023, 09:35Saiesha
Thank you! Referring the matter to the relevant business area for urgent attention.
Kind regards
EdB
Thank you! Referring the matter to the relevant business area for urgent attention.
Kind regards
EdB
Momentum (SA)'s reply21 Apr 2023, 09:35
Official
Saiesha
Thank you! Referring the matter to the relevant business area for urgent attention.
Kind regards
EdB
Thank you! Referring the matter to the relevant business area for urgent attention.
Kind regards
EdB