MR
Marie R.
1 reviews | Active since Mar 2013
06 Aug 2019, 22:27
Pathetic service from Momentum as always!
I have completed my mandatory online health questionnaire in order to retain my discounted monthly premium, however I am now being charged the full premium. On querying this Momentum is, as always, not willing to assist properly and appropriately.
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
07 Aug 2019, 06:58Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager will contact you shortly.
Regards,
N D'Arch
Regards,
N D'Arch
Momentum (SA)'s reply07 Aug 2019, 06:58
Official
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager will contact you shortly.
Regards,
N D'Arch
Regards,
N D'Arch
Momentum (SA)'s replyOfficial
07 Aug 2019, 13:24Dear Ms Reid,
Yes, your assessment of 31 July 2019 was received, so you don't have to re-do it., There is nothing further that you have to do and the matter has been fully resolved.
Kind regards,
N D'Arch
Yes, your assessment of 31 July 2019 was received, so you don't have to re-do it., There is nothing further that you have to do and the matter has been fully resolved.
Kind regards,
N D'Arch
Momentum (SA)'s reply07 Aug 2019, 13:24
Official
Dear Ms Reid,
Yes, your assessment of 31 July 2019 was received, so you don't have to re-do it., There is nothing further that you have to do and the matter has been fully resolved.
Kind regards,
N D'Arch
Yes, your assessment of 31 July 2019 was received, so you don't have to re-do it., There is nothing further that you have to do and the matter has been fully resolved.
Kind regards,
N D'Arch
MR
Marie R.'s updateReviewer Update
07 Aug 2019, 13:29Thank you!
MR
Marie R.'s update07 Aug 2019, 13:29
Reviewer Update
Thank you!