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nosihled N

1 reviews | Active since May 2017

11 May 2017, 17:14

pathetic service from momentum

<p>good day </p> <p>please assist ,i have been on the phon,email,online chat with momentum and still havent received any assistance this has been going on for 2 days no onw knows what im reffering too, or they need to transfer me which they do however still weree im being trasnferred to i dont get assistance,</p> <p>i just wanted to access my savings account as per thier promise anytime pocket yet im so fustrated to the point that i just want to cancel everything as they are not keeping to their word not to mention the number i was given for a fincial provider Eric contact no# ********** 967 he doest take my call or answer for that matter i feel as if im being taken for a very terrible ride and i just need my money and cancellation of this pathetic service.</p> <p>this is their mission statement when they send you an email </p> <p>" You can use it to save for short-term goals or to make sure that you have money available for unexpected expenses. You can access the money in this savings product at any time. You are currently not making any contributions to the Savings Anytime Pocket." Pathetic.</p>

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply12 May 2017, 07:47
Official

Dear Nosihle

We would like to assist you, and therefore you have two more options to make use of:

  1. You can contact ***, and choose option 4
  2. Alternatively, you can send an email to *** and they will respond to you in terms of the concerns you have raised.

Regards

EdeBruyn