pathetic service

Momentum Retirement Administrators are the worst people to deal with. every time i call, I'm fed with lies after lies. I submitted my claim in December last year but till this day, i have not been paid. each time i would be told to wait 24 -48 hours for the payment to reflect in my account. if not that, i will be told SARS rejected my claim. when i ask for the reason, no reason will be provided,

I've asked to be contacted back by someone senior who will be able to answer my questions but guess what, no one called. each time i call, i spend more than 25 minutes on the call, i must spend to hear lies after lies.... i am deeply disappointed in this institution.