SA
Shimonay A
1 reviews | Active since May 2011
09 Nov 2022, 14:52
Pathetic Service
I app**** for a life insurance policy on 10th August. Was advised all was in order and cover would kick in, sorted debit order dates,etc.
I called today and was advised I do not have life insurance. Transferred from one department to another. Spoke to the Broker whom advised I was there were issues with my BMI. Are you serious???????? This is the biggest load of nonsense I have ever heard. So does momentum not cover slightly overweight persons? What about people with disabilities... do you discriminate against that too???? This is unacceptable. Policy *** which was NEVER activated!!!!!!!!!
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Momentum (SA)'s replyOfficial
09 Nov 2022, 15:07We take note of your comments. As medical information is confidential we will reply directly to your e-mail address to address your concerns.
Kind regards
Michele
Kind regards
Michele
Momentum (SA)'s reply09 Nov 2022, 15:07
Official
We take note of your comments. As medical information is confidential we will reply directly to your e-mail address to address your concerns.
Kind regards
Michele
Kind regards
Michele
SA
Shimonay A's updateReviewer Update
09 Nov 2022, 16:03How on earth for 3 months does Momentum fail to communicate a policy has not been activated? I asked if I should be doing medicals,etc This is ridiculous.
SA
Shimonay A's update09 Nov 2022, 16:03
Reviewer Update
How on earth for 3 months does Momentum fail to communicate a policy has not been activated? I asked if I should be doing medicals,etc This is ridiculous.