SK
STEVEN K
1 reviews | Active since Oct 2012
21 Apr 2023, 12:49
pathetic service
On the 21 ST of April i called the Momentum Life Insurance call center to get a quote for a new policy. The nice lady Khosi Mqina assisted me . She arranged that Ashley Spocter call me on the 21ST at 12h00. Its 12h15 and no call, firstly how rude that he is late , if there was a problem you call and say that you are running late .
The service in this country is beyond pathetic. and ***********.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
21 Apr 2023, 13:35Steven
Your concerns have been noted, and referred to the relevant business area for urgent attention.
You will be contacted as soon as possible.
Kind regards
EdB
Your concerns have been noted, and referred to the relevant business area for urgent attention.
You will be contacted as soon as possible.
Kind regards
EdB
Momentum (SA)'s reply21 Apr 2023, 13:35
Official
Steven
Your concerns have been noted, and referred to the relevant business area for urgent attention.
You will be contacted as soon as possible.
Kind regards
EdB
Your concerns have been noted, and referred to the relevant business area for urgent attention.
You will be contacted as soon as possible.
Kind regards
EdB
Momentum (SA)'s replyOfficial
21 Apr 2023, 14:00Steven
I received confirmation that Mr. Spocter did indeed respond to you and explained to you what had occurred at the time you expected his call.
Kind regards
EdB
I received confirmation that Mr. Spocter did indeed respond to you and explained to you what had occurred at the time you expected his call.
Kind regards
EdB
Momentum (SA)'s reply21 Apr 2023, 14:00
Official
Steven
I received confirmation that Mr. Spocter did indeed respond to you and explained to you what had occurred at the time you expected his call.
Kind regards
EdB
I received confirmation that Mr. Spocter did indeed respond to you and explained to you what had occurred at the time you expected his call.
Kind regards
EdB