VW
Vivian W

1 reviews | Active since Feb 2014

24 Jan 2025, 13:45

Pathetic Service

I withdrew from my Two-Pot in SEPTEMBER. It’s February now. No feedback from Momentum, No communication, We cannot get through to customer service. This is frustrating. Turnaround time advised was 14 working days. It’s been 104 working days. This is insane.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply24 Jan 2025, 14:56
Official
Dear Vivian
Thank you for your message. I have referred your complaint to the fund managers for further assistance.
Kind regards
Mvdm