Pathetic Service

<p>My wife passed away more than 7 months ago and I am still fighting with their claims office to get them to pay me out on her retirement annuity. Every request via e-mail is met with an automated reply that my request will be answered shortly and it usually isn't.</p> <p>I have noticed on Hellopeter that there are a lot of people in the same position as myself, having to wait an inordinate amount of time before they get paid out. This appears to be the SOP for Momentum, delay the payout for as long as possible so that they can gain the maximum amount of interest from the money that they are holding on to.</p> <p>Is there any way in which they can be forced to pay out the money that rightfully belongs to me?</p>