CN
Chanice N

1 reviews | Active since May 2016

28 Jun 2020, 09:24

Pathetic Service

I canceled my Investo Plan however they managed to debit again from my account. How is it possible that they confirm that the plan has been canceled of ehich they still debit your account. Also money invested into the plan are now paid to SARS.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply28 Jun 2020, 13:24
Official
Dear Chanice

Please accept my sincere apologies for the inconvenience and frustration caused by Momentum and the manner in which we have dealt with your concerns. I can assure you that the matter will receive urgent attention tomorrow.

Kind Regards 
Floraine van Buuren


Momentum (SA)
Momentum (SA)'s reply29 Jun 2020, 11:11
Official
I refer to my e-mail sent to you directly from my inbox where i explained the process to you. I trust this will bring you clarity in this matter.

Kind regards
Michele Coetsee