1 reviews | Active since Jun 2018
PATHETIC SERVICE!!!!!
I placed an on-line order on May the 29th and according to the information a turn over time of maximum 7 working days is recommended. I am now on the 8th working day and when I look at the status my product is still awaiting order at warehouse. I contacted Multiply twice and they will follow up. I find this unacceptable that I am not being contacted after I have spent so much money. THIS IS UNACCEPTABLE!!!! I am going to cancel my Multiply as soon as I have received my order. Pathetic service and an even more pathetic product. Has Momentum gone as far as to ***** my money?
Dear Ms Web,
Please accept our apology for the late response on your posting - normally when a client posts on the Hellopeter website, a "push notification" is forwarded to our complaints email address. In this instance, Momentum did not receive a notification that a posting was made, and therefore only realized today that your posting was still unanswered.
According to our Multiply department your product was successfully delivered yesterday.
Please accept our apology for the inconvenience and aggravation caused.
Kind regards,
N D'Arch
Dear Ms Web,
Please accept our apology for the late response on your posting - normally when a client posts on the Hellopeter website, a "push notification" is forwarded to our complaints email address. In this instance, Momentum did not receive a notification that a posting was made, and therefore only realized today that your posting was still unanswered.
According to our Multiply department your product was successfully delivered yesterday.
Please accept our apology for the inconvenience and aggravation caused.
Kind regards,
N D'Arch