AM
Annestacia M

1 reviews | Active since Oct 2017

18 May 2018, 14:46

Pathetic service

Momentum are the most pathetic retirement administration company I ever had the unfortunate fate of dealing with for 8 weeks I have been given the run around by their *********** staff. I called in three times today only to have the call dropped. They are quite content to earn interest on my money . Yet when I keep inquiring about when they plan to pay my funds over I get the run around. Is this how your pathetic company makes money. Ignoring clients requests and hold on their funds to earn interest. Utterly disgusted

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply18 May 2018, 14:52
Official

Dear Ms Govind

A manager will contact you shortly to assist you with the concerns you have raised in your complaint.

Kind regards

EdB

Momentum (SA)
Momentum (SA)'s reply18 May 2018, 15:01
Official

The matter has been referred to the Senior Manager of the fund who will contact you.

Kind Regards

Sue