ZM
Zelda M

1 reviews | Active since Jul 2017

26 Jul 2017, 12:06

Pathetic service

<p>Doing a directive withdrawal has been so hard, waiting a month no help at all, I have spend so much money on phone call, for nothing.</p> <p>I DO NOT RECOMMEND MOMENTUM. </p> <p>Its only a struggle if you need help, BUT if they can Convince you to take policy, no problem to take your money same day still!!</p> <p> </p> <p>I am so fed up with momentum...........</p>

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply26 Jul 2017, 12:18
Official

Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. A manager will contact you shortly.

Regards,

N D'Arch

Momentum (SA)
Momentum (SA)'s reply27 Jul 2017, 13:45
Official

Dear Ms Martins,

As per your discussion with Zelda Manuel in our Wealth Department, we have released your funds via immediate payment into your account. There is still a small amount of interest payable that we are still in the process of selling off, and will pay into your account shortly.

Kind regards,

N D'Arch

Momentum (SA)
Momentum (SA)'s reply02 Aug 2017, 09:28
Official

Dear Ms Martin,

Payment for the remaining balance of your funds has been approved and will reflect in your account tomorrow morning.

I hope that this matter has been resolved to your satisfaction.

Regards,

N D'Arch.