PK
Phumla Krweca-Maredi
1 reviews | Active since Nov 2022
17 Nov 2022, 12:10
Pathetic Service :(
Momentum takes a cup in offering a very very BAD service. No communication from them at all, you need to follow up all the time and on top of that been given false information about the status of a death claim. It is really sad to lose a Parent and to have to deal with people that you trusted will give you a peace of mind. Instead, you are subjected to more hurt and helplessness. You are there to service your clients in the best possible way and your clients needs should come first.
Helpful (0)
Replies (3)0
Replies (3)Momentum (SA)'s replyOfficial
17 Nov 2022, 12:22Dear Phumla,
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Momentum (SA)'s reply17 Nov 2022, 12:22
Official
Dear Phumla,
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
PK
Phumla Krweca-Maredi's updateReviewer Update
17 Nov 2022, 12:51Thanks for the feedback and the calls received.
PK
Phumla Krweca-Maredi's update17 Nov 2022, 12:51
Reviewer Update
Thanks for the feedback and the calls received.
Momentum (SA)'s replyOfficial
17 Nov 2022, 13:32Dear Phumla,
The escalations manager in our Employee benefits department has referred your posting to Denel with a request that they contact you.
Regards,
ND
The escalations manager in our Employee benefits department has referred your posting to Denel with a request that they contact you.
Regards,
ND
Momentum (SA)'s reply17 Nov 2022, 13:32
Official
Dear Phumla,
The escalations manager in our Employee benefits department has referred your posting to Denel with a request that they contact you.
Regards,
ND
The escalations manager in our Employee benefits department has referred your posting to Denel with a request that they contact you.
Regards,
ND
