pathetic, poor service
<p>i have been awaiting 2 months for monies to be paid out to me , i need to contact momentum time and time again only to find out everytime i call there is something outstanding.. my claim sat in legal department for over a week to realise that my ex company need to send them missing documents. you guys give poor service i do not understand why we have companies like this to deal with our monies that is due to us. it is quite sad that people have to be begging for monies that belong to them. maybe you guys should change your strategy . If the company has not given yourl solid proof of an incident why the hell my monies cannot be paid to me. and then i am told that if my ex company does not give any feedback in 8 days then they will pay out my monies they had my documents over 4 weeks but still states they waiting another 8 days untill they pay out to me. this is bull**** i would never encourage anyone to deal with momentum</p>
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated for further investigation and they will be in contact with you shortly to assist further.
Kind regards
Natasha
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated for further investigation and they will be in contact with you shortly to assist further.
Kind regards
Natasha
In order to assist you any further, can you please provide me with a policy number or identity number.
This will enable us to look into the matter and provide you with the necessary feedback.
Kind regards
Natasha
In order to assist you any further, can you please provide me with a policy number or identity number.
This will enable us to look into the matter and provide you with the necessary feedback.
Kind regards
Natasha
********** 204087
********** 204087
I refer to our telephone conversation and confirm that we are investigating the matter and will revert back to you shortly.
Kind Regards
Sue
I refer to our telephone conversation and confirm that we are investigating the matter and will revert back to you shortly.
Kind Regards
Sue
