LH
Leshane H
1 reviews | Active since Jul 2023
08 Feb 2025, 07:55
Pathetic excuse of a company
Day 25 of waiting for Momentum to pay out my disinvestment,lies were told of my case will be attended to urgently,is the urgency in the room with us? You would think that almost 98% of reviews here about their service are negative it would persuade them to offer better service but unfortunately not ,it does not matter to them whether a client is satisfied or not. Had one known how pathetic your service is I would have never taken out a policy by them. I regret every passing day I ever chose you to invest money with . Your customer care is awful that is putting it mildly,at this rate cancel all policies one has with them and take your money elsewhere,you will never get your investment money from them.
Helpful (0)
Replies (3)0
Replies (3)Momentum (SA)'s replyOfficial
10 Feb 2025, 07:57Leshane
My sincere apologies for the negative experience!
I have escalated the matter to a Service Manager for urgent attention. They will be in contact with you.
Kind regards,
EdB
My sincere apologies for the negative experience!
I have escalated the matter to a Service Manager for urgent attention. They will be in contact with you.
Kind regards,
EdB
Momentum (SA)'s reply10 Feb 2025, 07:57
Official
Leshane
My sincere apologies for the negative experience!
I have escalated the matter to a Service Manager for urgent attention. They will be in contact with you.
Kind regards,
EdB
My sincere apologies for the negative experience!
I have escalated the matter to a Service Manager for urgent attention. They will be in contact with you.
Kind regards,
EdB
LH
Leshane H's updateReviewer Update
10 Feb 2025, 09:05Another lie!?that’s what was said on the 3rd of February,it’s the 10th now. You clearly do not understand the definition of the word “urgent”
LH
Leshane H's update10 Feb 2025, 09:05
Reviewer Update
Another lie!?that’s what was said on the 3rd of February,it’s the 10th now. You clearly do not understand the definition of the word “urgent”
Momentum (SA)'s replyOfficial
10 Feb 2025, 09:17Leshane
I am sorry you feel this way.
I have referred the matter to a service manager that operates within the relevant business unit, Investo, as the business unit will ultimately remain responsible for the processing of your request. The posting you added on the HelloPeter - website alarmed us to the fact that you have not yet received the due attention you deserved.
Kind regards
EdB
I am sorry you feel this way.
I have referred the matter to a service manager that operates within the relevant business unit, Investo, as the business unit will ultimately remain responsible for the processing of your request. The posting you added on the HelloPeter - website alarmed us to the fact that you have not yet received the due attention you deserved.
Kind regards
EdB
Momentum (SA)'s reply10 Feb 2025, 09:17
Official
Leshane
I am sorry you feel this way.
I have referred the matter to a service manager that operates within the relevant business unit, Investo, as the business unit will ultimately remain responsible for the processing of your request. The posting you added on the HelloPeter - website alarmed us to the fact that you have not yet received the due attention you deserved.
Kind regards
EdB
I am sorry you feel this way.
I have referred the matter to a service manager that operates within the relevant business unit, Investo, as the business unit will ultimately remain responsible for the processing of your request. The posting you added on the HelloPeter - website alarmed us to the fact that you have not yet received the due attention you deserved.
Kind regards
EdB
