YN
Yolanda N.
1 reviews | Active since May 2021
24 Oct 2024, 13:51
Pathetic customer service
For 4 days I've bee waiting for your response regarding my query I called 3 times and no-one picks up I emailed you no response, I've expressed on my email how dissatisfied I am with your service no response. You are in breach of your own SLA pathetic customer service! after waiting on the call que for long the agent who picked up dropped the line without assisting me!
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
24 Oct 2024, 16:21Dear Yolanda
Thank you for your message.
Kindly provide me with your policy number and identity number on a private reply in order for us to assist.
Kind regards
Mvdm
Thank you for your message.
Kindly provide me with your policy number and identity number on a private reply in order for us to assist.
Kind regards
Mvdm
Momentum (SA)'s reply24 Oct 2024, 16:21
Official
Dear Yolanda
Thank you for your message.
Kindly provide me with your policy number and identity number on a private reply in order for us to assist.
Kind regards
Mvdm
Thank you for your message.
Kindly provide me with your policy number and identity number on a private reply in order for us to assist.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
25 Oct 2024, 09:25Dear Yolanda
Thank you for your message. I have forwarded your details to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message. I have forwarded your details to the fund managers for further assistance.
Kind regards
Mvdm
Momentum (SA)'s reply25 Oct 2024, 09:25
Official
Dear Yolanda
Thank you for your message. I have forwarded your details to the fund managers for further assistance.
Kind regards
Mvdm
Thank you for your message. I have forwarded your details to the fund managers for further assistance.
Kind regards
Mvdm