MP
Maleke P

1 reviews | Active since May 2020

18 Oct 2024, 17:39

Pathetic claims service from Momentum SA, FundsAtWork

I want to express my extreme dissatisfaction with the ongoing delays in processing my claim, Reference Number: ***, which was filed FOUR MONTHS ago on 23 July 2024, just before the two pot system kicked in. Despite my prompt submission of all required documents, the lack of progress on my case is unacceptable.

The apparent indifference shown by Momentum FundsAtWork towards the urgency of my claim has caused significant inconvenience and frustration. I demand immediate action to expedite the processing of my claim. This matter needs to be prioritized and resolved without any further delay. I expect a prompt and decisive response to this issue.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply21 Oct 2024, 08:29
Official
Dear Maleke
Thank you for your message. I have referred your complaint to the fund managers for further assistance. 
Kind regards
mvdm