1 reviews | Active since Jun 2025
Pathetic and disgusting service from Momentum
Absolutely pathetic service from Momentum!! I have been trying to get my "funds at work" money from FEBRUARY which is when I left my previous job and everytime I call to enquire about what seems tk be the hold up they can never give me an answer!!! It's always excuses with absolutely NO RESULTS with no HELP from any of the consultants!!! It's always "I need to send an email" which never gets any response!! I call in (that's if I actually get to speak to someone and if I ever do they put you on hold for RIDICULOUS amount of time and then cut it at the end) they tell me they will send an email to the manager to ask why is there a hold up on my case!!!! It's been 5 MONTHS with absolutely no luck!!! It is tiring and absolutely frustrating that businesses like this have no problem taking money from you every month with absolutely NO ISSUES!!!! BUT FOR YOU TO GET THE MONEY YOU HAVE PAID AND SAVED FOR SENT TO YOU is a complete and utter **** SHOW!!!
Thank you for your post. We have referred your post to the Fund Administrator in the Employee Benefits department and asked that they investigate your concerns. A Manager from the department will contact you directly with further assistance.
Regards,
ND
Thank you for your post. We have referred your post to the Fund Administrator in the Employee Benefits department and asked that they investigate your concerns. A Manager from the department will contact you directly with further assistance.
Regards,
ND