nM
nothando M

1 reviews | Active since Apr 2014

30 Sept 2020, 10:55

Pathetic

Pathetic service. Sent an email on 22 September and did not get a response. Sent another one via their enquiry page, was asked to send my ID and I did so on the 27th. Resent again on 29th still no response. What is so difficult about checking a directive number on a IRP5?????

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply30 Sept 2020, 12:03
Official
Dear Nothando,

Thank you for the opportunity to be of assistance to you.  A manager will contact you shortly to assist.

Regards,

ND.
Momentum (SA)
Momentum (SA)'s reply30 Sept 2020, 14:40
Official
Dear Nothando,

Thank you for you’re assistance -  the matter has been referred to the Head of the Preservation Fund. Kind Regards Sue