SH
Shareebah H
1 reviews | Active since Dec 2014
17 May 2022, 09:08
Pathetic
Momentum is for sure the worst Insurance you can get, I have been asking for assistance since last year October and till today they don’t have the decency to reply on one of my numerous mails! All I want is them to correct their mistake, seems like they don’t have competent people to do the job,
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
17 May 2022, 09:36Thank you for bringing this situation to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience.
Unfortunately, the limited information you provided is not allowing us the opportunity to investigate your concerns further. Please provide me with the following additional information; your full names, surname, identity number, policy / contract / investment number. You may add the required information as additional information on this posting or alternatively post it as a private reply on this posting.
Kind regards
Kind regards
CK
Momentum (SA)'s reply17 May 2022, 09:36
Official
Thank you for bringing this situation to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience.
Unfortunately, the limited information you provided is not allowing us the opportunity to investigate your concerns further. Please provide me with the following additional information; your full names, surname, identity number, policy / contract / investment number. You may add the required information as additional information on this posting or alternatively post it as a private reply on this posting.
Kind regards
Kind regards
CK
Momentum (SA)'s replyOfficial
30 May 2022, 08:26 Our request for additional information on 17 May 2022 refers. To date we have not received such information from you and as a result we are currently unable to investigate the matter. You are welcome to approach us again in future with the necessary information and we will gladly assist.
Kind regards
CK
Momentum (SA)'s reply30 May 2022, 08:26
Official
Our request for additional information on 17 May 2022 refers. To date we have not received such information from you and as a result we are currently unable to investigate the matter. You are welcome to approach us again in future with the necessary information and we will gladly assist.
Kind regards
CK
SH
Shareebah H's updateReviewer Update
01 Jun 2022, 07:07Good day,
I have send all my details to Momentum personally and would not want to share it on this platform, I can provide you with my full names and DOB. Shareebah Hayward 24/03/79.
The whole of your provident fund Dept has been informed about my complaint and I’m still waiting for them to correct their mistake.
Hope this can be resolved so I can have Momentum out of my way.
I have send all my details to Momentum personally and would not want to share it on this platform, I can provide you with my full names and DOB. Shareebah Hayward 24/03/79.
The whole of your provident fund Dept has been informed about my complaint and I’m still waiting for them to correct their mistake.
Hope this can be resolved so I can have Momentum out of my way.
SH
Shareebah H's update01 Jun 2022, 07:07
Reviewer Update
Good day,
I have send all my details to Momentum personally and would not want to share it on this platform, I can provide you with my full names and DOB. Shareebah Hayward 24/03/79.
The whole of your provident fund Dept has been informed about my complaint and I’m still waiting for them to correct their mistake.
Hope this can be resolved so I can have Momentum out of my way.
I have send all my details to Momentum personally and would not want to share it on this platform, I can provide you with my full names and DOB. Shareebah Hayward 24/03/79.
The whole of your provident fund Dept has been informed about my complaint and I’m still waiting for them to correct their mistake.
Hope this can be resolved so I can have Momentum out of my way.