RM
Rodney M

1 reviews | Active since Jun 2016

21 Dec 2017, 09:34

Paid Vouchers - NO DELIVERY

I purchased online vouchers on 18/12/2017 08:24 am and still have not received them even though their terms and conditions stipulate 3 days. Concerned and disappointed!

0
Replies (9)
Momentum (SA)
Momentum (SA)'s reply21 Dec 2017, 09:37
Official

Dear Rodney

Our apologies for this !

A manager will contact you shortly to amicably resolve this for you.

Kind regards

EdB

RM
Rodney M's update21 Dec 2017, 12:02
Reviewer Update
I still have not been contacted.
Momentum (SA)
Momentum (SA)'s reply21 Dec 2017, 12:25
Official

Dear Rodney

Your request has been forwarded to the relevant department.

Kind regards

EdB

Momentum (SA)
Momentum (SA)'s reply21 Dec 2017, 12:25
Official

Dear Rodney

Your request has been forwarded to the relevant department.

Kind regards

EdB

RM
Rodney M's update21 Dec 2017, 12:41
Reviewer Update
You said a manager will contact me? Passing this on is not helping me.
Momentum (SA)
Momentum (SA)'s reply21 Dec 2017, 12:43
Official

Dear Rodney

A manager is in contact with the service provider; the service provider also has to respond to the manager.

Regards

EdB

RM
Rodney M's update21 Dec 2017, 12:45
Reviewer Update
I expect this voucher today, your service is shocking!
Momentum (SA)
Momentum (SA)'s reply21 Dec 2017, 14:26
Official

Dear Rodney

We are in discussion with the relevant service provider and we await their response.

Regards

EdB

RM
Rodney M's update21 Dec 2017, 15:13
Reviewer Update
Dear EdB, I have received the voucher now. Thank you for your assistance.