1 reviews | Active since May 2010
Paid for but not received Momentum Multiply
I have bought two magazine subscriptions via Multiply Online shop last year October 2017, to date March i have not received any copy. I get lame excuses from the Multiply call centre. Countless calls and emails and still no resolution. How pathetic that Momentum Multiply cant get it right for the past 6 months.
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager will contact you shortly.
Regards,
N D'Arch
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager will contact you shortly.
Regards,
N D'Arch
Dear Mrs Joseph,
We received feedback from Media24 that the have made contact with you to discuss the matter.
Media24 confirmed that the issue was escalated to the delivery house for them to contact you about the delivery. Media24 confirmed that they will make contact with you again today to follow up.
Kind regards,
N D'Arch
Dear Mrs Joseph,
We received feedback from Media24 that the have made contact with you to discuss the matter.
Media24 confirmed that the issue was escalated to the delivery house for them to contact you about the delivery. Media24 confirmed that they will make contact with you again today to follow up.
Kind regards,
N D'Arch
Dear Mrs Joseph,
Media 24 advised that the magazines were apparently delivered to your security guard, as they were not allowed into the complex. Please can you confirm whether you received the item and if the posting can be considered as resolved?
Media 24 did confirm that they will also give you a follow up call during the course of the day to confirm receipt.
Kind regards,
N D'Arch
Dear Mrs Joseph,
Media 24 advised that the magazines were apparently delivered to your security guard, as they were not allowed into the complex. Please can you confirm whether you received the item and if the posting can be considered as resolved?
Media 24 did confirm that they will also give you a follow up call during the course of the day to confirm receipt.
Kind regards,
N D'Arch
Dear Mrs Joseph,
Media24 confirmed that they phoned you this morning and you confirmed receipt of the order.
I hope that the matter has been resolved to your satisfaction.
Regards,
N D'Arch
Dear Mrs Joseph,
Media24 confirmed that they phoned you this morning and you confirmed receipt of the order.
I hope that the matter has been resolved to your satisfaction.
Regards,
N D'Arch