NZ
Nontobeko Z

1 reviews | Active since Sept 2025

08 Sept 2025, 11:04

Over a Mont Waiting – No Hope with Momentum FundsAtWork

I submitted a claim to Momentum FundsAtWork over a month ago, and I am still waiting for my funds. Every time I follow up, I am told it’s being escalated, and now they claim it’s due to an IT error.

This is completely unacceptable. Waiting over a month with no resolution, and being given vague excuses, shows a serious lack of accountability and efficiency.

From what I see, there are so many complaints about this company, it’s clear there is no real hope for timely service.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply08 Sept 2025, 11:41
Official
Dear Nontobeko
Thank you for your message.
I refer to your correspondence and confirm that I have referred the complaint to the fund managers for further investigation and assistance.
Kind regards
mvdm