Online Portal dont allow to login

I have momentum multiply since the beginning of the year and I'm paying it's fee every month since then.. I phoned the customer care N Number of times but they cant get my online profile sorted. I can't login as it fails to link my passport to my online account. This doesn't allow me to track my point and hence never able to change my status points. this is so disgusting and waste of money.. <div><br></div><div><em>(Supplier name changed from Momentum Health to Momentum by Hellopeter.com)</em></div>