MM
Miyelani M
1 reviews | Active since Aug 2019
11 Nov 2024, 15:32
Not worth the trouble!
I have been calling daily from the 14th of October and they are all giving me a run around. Sent a complaint via their website and received no response to this day, sent managers emails and still!. I’m exhausted 😩, definitely wouldn’t recommend. They’re not worth the trouble!
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
11 Nov 2024, 16:12Dear Miyelani
Thank you for your message.
I have sent your complaint to the fund managers for further assistance.
Kind regards
mvdm
Thank you for your message.
I have sent your complaint to the fund managers for further assistance.
Kind regards
mvdm
Momentum (SA)'s reply11 Nov 2024, 16:12
Official
Dear Miyelani
Thank you for your message.
I have sent your complaint to the fund managers for further assistance.
Kind regards
mvdm
Thank you for your message.
I have sent your complaint to the fund managers for further assistance.
Kind regards
mvdm
MM
Miyelani M's updateReviewer Update
13 Nov 2024, 15:31Is it that everytime I need an update and acknowledgments I need to revert back to this review or write multiple other reviews?
This is honestly very frustrating and emotionally exhausting!
This is honestly very frustrating and emotionally exhausting!
MM
Miyelani M's update13 Nov 2024, 15:31
Reviewer Update
Is it that everytime I need an update and acknowledgments I need to revert back to this review or write multiple other reviews?
This is honestly very frustrating and emotionally exhausting!
This is honestly very frustrating and emotionally exhausting!
Momentum (SA)'s replyOfficial
13 Nov 2024, 15:43Dear Miyelani
Thank you for your message. I do understand. I have forwarded your comments to the fund managers for their attention.
Kind regards
Mvdm
Thank you for your message. I do understand. I have forwarded your comments to the fund managers for their attention.
Kind regards
Mvdm
Momentum (SA)'s reply13 Nov 2024, 15:43
Official
Dear Miyelani
Thank you for your message. I do understand. I have forwarded your comments to the fund managers for their attention.
Kind regards
Mvdm
Thank you for your message. I do understand. I have forwarded your comments to the fund managers for their attention.
Kind regards
Mvdm
MM
Momentum’s conduct is very much unprofessional!!!
Miyelani M's updateReviewer Update
19 Nov 2024, 12:27Hi, I have not received substantial feedback to this day. On Friday the 15th of November I went to your offices in Centurion after being kept on the line for nearly 40 minutes to only learn that the claim had never been initiated on your systems to start with. I was promised something would be done and that I would receive substantial feedback yesterday, Monday the 18th; and went home with so much hope but unfortunately for me, I am continuing to send emails with no single response yet again. I am starting to wonder if the said “fund managers” exist!
Momentum’s conduct is very much unprofessional!!!
MM
Miyelani M's update19 Nov 2024, 12:27
Reviewer Update
Hi, I have not received substantial feedback to this day. On Friday the 15th of November I went to your offices in Centurion after being kept on the line for nearly 40 minutes to only learn that the claim had never been initiated on your systems to start with. I was promised something would be done and that I would receive substantial feedback yesterday, Monday the 18th; and went home with so much hope but unfortunately for me, I am continuing to send emails with no single response yet again. I am starting to wonder if the said “fund managers” exist!
Momentum’s conduct is very much unprofessional!!!
Momentum (SA)'s replyOfficial
19 Nov 2024, 14:56Dear Miyelani
Thank you for your message. I have forwarded your concern to the Funds at work team for attention.
Kind regards
Mvdm
Thank you for your message. I have forwarded your concern to the Funds at work team for attention.
Kind regards
Mvdm
Momentum (SA)'s reply19 Nov 2024, 14:56
Official
Dear Miyelani
Thank you for your message. I have forwarded your concern to the Funds at work team for attention.
Kind regards
Mvdm
Thank you for your message. I have forwarded your concern to the Funds at work team for attention.
Kind regards
Mvdm