CL
Charlene L

1 reviews | Active since Sept 2017

11 Nov 2020, 14:33

Not paying out money owed to me

This has been the worst experience ever. You post a complaint they delete it. Doesnt pay out the full amount owed to you and then trying to call any of the numbers on their signatures then the call gets cut. As for a manger then you get ignored. I feel you people are trying to use any exuse not to pay out to gain interest on money that doesnt belong to you. It has been 3 months for you people just to mess up again and you keep making it our problem. So now we will see what the ombudsman will do about this

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply11 Nov 2020, 14:41
Official
Dear Ms. Lombard, 

Thank you for the opportunity to be of assistance to you.  I have noted your frustration and anguish, and I wish to apologize for the inconvenience. A manager will contact you shortly.

Regards,

NDA.