1 reviews | Active since Dec 2021
Not interested
Momentum not helpful, an agent wanted me to take life cover with them, done the quote I even accepted.
Once I accepted she helped send cancellation to my life was insurer at the time, after about two months I called Momentum and was advised my cover has tests outstanding ( realising I didn’t have life cover for the past two months and no one called regarding these tests) I then went to another company to get life cover cause not interested in stories.
Two years later, I want to increase my life cover (not with Momentum) I then get advised Momentum add under my name on the insurance database that I am paralysed and I need to try to sort out this ****, I have been trying to speak to an underwriter at momentum for the last 3 days and all I get is a machine telling me the underwriter lines are busy and after and 1 hour or so the call drops so you need to call again starting the line again.
They not here to assist you, so how will they help your family when something does happen.
In order to assist you can you please provide me with the policy number or your identity number.
Kind regards
MC
In order to assist you can you please provide me with the policy number or your identity number.
Kind regards
MC
I refer to our telephone conversation earlier today.
I want to apologise for the frustration and inconvenience this matter has caused you.
The paralysis will be removed from the system as it was incorrectly added.
Kind regards
MC
I refer to our telephone conversation earlier today.
I want to apologise for the frustration and inconvenience this matter has caused you.
The paralysis will be removed from the system as it was incorrectly added.
Kind regards
MC
