IS
Inganathi S
1 reviews | Active since Oct 2024
08 Oct 2024, 02:37
***********, not helpful and definitely the worst
I am really disappointed at Momentum with how they treat their customers. I have been waiting for my funds since 13 September. I have to call every second day to get an update, which I will need to hold hours on the call to even get a consultant. I was informed of an IT error two weeks ago & it’s just one problem after the other. I was promised an update friday but did not receive any, when I called the consultant seemed to not even know what she’s doing. To say dealing with Momentum is frustrating is an understatement. Nobody deserves to be working with you.
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Replies (2)IS
Inganathi S's updateReviewer Update
08 Oct 2024, 02:40A claim for provident fund
IS
Inganathi S's update08 Oct 2024, 02:40
Reviewer Update
A claim for provident fund
Momentum (SA)'s replyOfficial
08 Oct 2024, 08:35Dear Inganathi
Thank you for your posting,
We have referred your request to the fund manager for assistance.
Kind regards
NH
Thank you for your posting,
We have referred your request to the fund manager for assistance.
Kind regards
NH
Momentum (SA)'s reply08 Oct 2024, 08:35
Official
Dear Inganathi
Thank you for your posting,
We have referred your request to the fund manager for assistance.
Kind regards
NH
Thank you for your posting,
We have referred your request to the fund manager for assistance.
Kind regards
NH
