LJ
Lynette J
1 reviews | Active since Jun 2013
11 Dec 2018, 18:53
Not happy with Momentum
Is there anyone working at Momentum that can actually explain to the man from the street how your processess work and who would actually phone back when they promise to?? I am awaiting a provident fund payout from a divorce and no one can give concrete answers. How long does the process take if they say awaiting disinvestment?
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
12 Dec 2018, 09:25 We appreciate you raising your concerns with us. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
Regards,
N D'Arch
Momentum (SA)'s reply12 Dec 2018, 09:25
Official
We appreciate you raising your concerns with us. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
Regards,
N D'Arch
Momentum (SA)'s replyOfficial
12 Dec 2018, 10:23I refer to our telephone conversation.
Please accept my most sincere apologies for the service that you have received.
I confirm that we have submitted the claim to SARS for a directive and once that has been received, we will be in a position to pay your claim.
Kind Regards
Sue
Please accept my most sincere apologies for the service that you have received.
I confirm that we have submitted the claim to SARS for a directive and once that has been received, we will be in a position to pay your claim.
Kind Regards
Sue
Momentum (SA)'s reply12 Dec 2018, 10:23
Official
I refer to our telephone conversation.
Please accept my most sincere apologies for the service that you have received.
I confirm that we have submitted the claim to SARS for a directive and once that has been received, we will be in a position to pay your claim.
Kind Regards
Sue
Please accept my most sincere apologies for the service that you have received.
I confirm that we have submitted the claim to SARS for a directive and once that has been received, we will be in a position to pay your claim.
Kind Regards
Sue
LJ
Lynette J's updateReviewer Update
12 Dec 2018, 10:37Thank you so much for your help and friendliness Sue and for responding so quickly. Will await feedback in due course.
LJ
Lynette J's update12 Dec 2018, 10:37
Reviewer Update
Thank you so much for your help and friendliness Sue and for responding so quickly. Will await feedback in due course.