LP
Lauren P
1 reviews | Active since Feb 2024
02 Mar 2026, 09:28
Not happy
I am getting poor service and slow response on WhatsApp to my withdrawal claims
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
02 Mar 2026, 09:39Dear Lauren,
Thank you for reaching out to us. We appreciate your feedback.
We have escalated your enquiry to the fund manager, who will assist you further.
Kind regards
NH
Thank you for reaching out to us. We appreciate your feedback.
We have escalated your enquiry to the fund manager, who will assist you further.
Kind regards
NH
Momentum (SA)'s reply02 Mar 2026, 09:39
Official
Dear Lauren,
Thank you for reaching out to us. We appreciate your feedback.
We have escalated your enquiry to the fund manager, who will assist you further.
Kind regards
NH
Thank you for reaching out to us. We appreciate your feedback.
We have escalated your enquiry to the fund manager, who will assist you further.
Kind regards
NH
LP
Lauren P's updateReviewer Update
02 Mar 2026, 09:42My messages are just being read on WhatsApp and no response
LP
Lauren P's update02 Mar 2026, 09:42
Reviewer Update
My messages are just being read on WhatsApp and no response
Momentum (SA)'s replyOfficial
02 Mar 2026, 09:55Dear Lauren.
We have also shared your latest comment with the fund manager for their attention.
We have also shared your latest comment with the fund manager for their attention.
Momentum (SA)'s reply02 Mar 2026, 09:55
Official
Dear Lauren.
We have also shared your latest comment with the fund manager for their attention.
We have also shared your latest comment with the fund manager for their attention.
LP
Lauren P's updateReviewer Update
02 Mar 2026, 10:14I have come to the section where the promt was to proceed with my withdrawal and I accept the withdrawal fee of 250 which I selected 1 and no response after that at all
LP
Lauren P's update02 Mar 2026, 10:14
Reviewer Update
I have come to the section where the promt was to proceed with my withdrawal and I accept the withdrawal fee of 250 which I selected 1 and no response after that at all
Momentum (SA)'s replyOfficial
02 Mar 2026, 10:35Dear Lauren.
The fund manager confirmed the following information.
They are aware of the challenges on the WhatsApp line and confirm that the matter has been escalated and they are working on the error. We value your patience.
The fund manager confirmed the following information.
They are aware of the challenges on the WhatsApp line and confirm that the matter has been escalated and they are working on the error. We value your patience.
Momentum (SA)'s reply02 Mar 2026, 10:35
Official
Dear Lauren.
The fund manager confirmed the following information.
They are aware of the challenges on the WhatsApp line and confirm that the matter has been escalated and they are working on the error. We value your patience.
The fund manager confirmed the following information.
They are aware of the challenges on the WhatsApp line and confirm that the matter has been escalated and they are working on the error. We value your patience.