Not happy
Not so happy with Momentum My mother passed away and me and my brother are the 2 beneficiaries as I called so many times they just told me they are busy with processing the money on emails I don't get a reply. 2weeks ago I called and spoken to the Manager as he told me I need to go and change my moms ID number at SARS after so many lies why couldn't they just told me this sooner. We'll the Manager promised me the money will be paid in as soon as the ID number is fixed so I did so and mailed the document to them so will they pay out the money tomorrow as already send them the mails last week or will they come with with more stories and we keep on struggeling ?
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Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
10 Feb 2020, 08:25Thank you for your feedback, please confirm the policy number or your mother's ID number in order to assist you in this matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply10 Feb 2020, 08:25
Official
Thank you for your feedback, please confirm the policy number or your mother's ID number in order to assist you in this matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s replyOfficial
10 Feb 2020, 15:41Thank you I will forward this matter to the manager at the escalations team.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply10 Feb 2020, 15:41
Official
Thank you I will forward this matter to the manager at the escalations team.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s replyOfficial
12 Feb 2020, 12:49I received confirmation that the wealth team has reapp**** for the tax directive. They are in contact with you.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply12 Feb 2020, 12:49
Official
I received confirmation that the wealth team has reapp**** for the tax directive. They are in contact with you.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee