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Puleng M

1 reviews | Active since Apr 2013

13 May 2015, 16:16

Not fulfiling their promises to me as a client

Hello Peter,<br> <br> My brother is unemployed due to medical complications, the company asked him to complete some forms with an insurer, then he went to Metropolitan life. He completed all the required documents on March 2015 but they have not processed anything, I called his former employer on 13 May 2015, and they confirmed that they have not received anything from Metropolitan. He is supposed to receive his disability claim but Metropolitan is very slow in doing their job.<br> HE CONSULT A RETINA SPECIALIST (EYE SPECIALIST) AND A KIDNEY SPECIALIST EVERY MONTH, SOMETIMES HE NEEDS TO PAY SOME MONEY UP FRONT FOR HIS SPECIALIST TO PERFORM SOME PROCEEDURES. HE DOESN'T SEE PROPERLY HE REALLY NEED MEDICAL ATTENTION AND METROPOLITAN PEOPLE DON'T SEEM TO BE DOING ANYTHING. <br> MY BROTHERS' NAME IS SIPHO RADEBE, HE CAN BE CONTACTED AT *** <div><br></div><div><em>(Supplier name changed from Metropolitan Life to Momentum by Hellopeter.com)</em></div>

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply14 May 2015, 09:11
Official
Hello Toki22,

Thank you for the opportunity to resolve this matter. I refer to our conversation of this morning and would like to assure you that this matter is being addressed by our offices.

Thank you,
Amanda Vraagom
CLIENT CARE