KM
Kutloano M

1 reviews | Active since Aug 2009

10 Nov 2015, 09:47

Not advised of billing date

I am not impressed with the way Momentum consultants speak to clients, Kabelo from Momemtum multiply had an attitude towards me when I was trying to explain to him that I wasn't aware that there was going to be 2 debits from Momentum 1 for gym and the other 1 for multiply, he frustrated me by implying that it is my problem that I didn't know that there was going to be a debit on the 1st September and still continued to say I signed a contract which I am fully aware. But for the fact that he had no respect whatsoever proves that Momentum consultants are not helpful at all. Kabelo really sounded personal and it is really a disgrace to have someone like that dealing with clients. <div><br></div><div><em>(Supplier name changed from Momentum Health to Momentum by Hellopeter.com)</em></div>

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply10 Nov 2015, 10:01
Official
Hello Matkat,

This has been escalated to our Multiply department and one of their consultants will contact you shortly.

Kind Regards

Janet Behari