Nosipho Dlamini

I am not happy with the service that i received from momentum after paying my monthly premiums consecutively on a monthly basis, i sent an email to momentum requesting them to surrender my policy on the 26th of April 2023 to date i am still waiting for my payout i have been sending from pillar to post like a headless chicken i was great when they were receiving my money every month now its hard for them to process my payout Dear Priscilla

Thank you for your email dated 10 May 2023.

We confirm that we have received the attached and we have forwarded to the processing agent.

Confirmation will be sent as soon as the funds are paid.

Please do not hesitate to contact us should you require any further assistance.

Please contact us on weekdays from 08:00 to 17:00 for further information. You can also visit us at www.momentum.co.za to update your details, view your contract information and find other useful tools to help you with your financial planning.

Web www.momentum.co.za ShareCall number ***Telephone number +***4 Email address ***

Kind regards

Thobeka Nkosi Momentum Good day

We refer to your request to surrender the above mentioned policy.

Kindly note we require the following in order to finalize your request: - Front copy of your Tyme bank card.

We do apologise for the delay.

Please contact us on weekdays from 08:00 to 17:00 for further information. You can also visit us at www.momentum.co.za to update your details, view your contract information and find other useful tools to help you with your financial planning.

Web www.momentum.co.za ShareCall number ***Telephone number +***4 Email address ***

Kind regards

Nosipho Dlamini Momentum Good day

We refer to your request to surrender the above mentioned policy.

Kindly note we require the following in order to finalize your request: - Front copy of your Tyme bank card.

We do apologise for the delay.

Please contact us on weekdays from 08:00 to 17:00 for further information. You can also visit us at www.momentum.co.za to update your details, view your contract information and find other useful tools to help you with your financial planning.

Web www.momentum.co.za ShareCall number ***Telephone number +***4 Email address ***

Kind regards

Nosipho Dlamini Momentum

Good day

We refer to your request to surrender this policy.

Kindly note the form received is electronically signed.

We require a manually signed form in order to proceed.

We apologise for the oversight.

Please contact us on weekdays from 08:00 to 17:00 for further information. You can also visit us at www.momentum.co.za to update your details, view your contract information and find other useful tools to help you with your financial planning.

Web www.momentum.co.za Share call number ***Telephone number +***4 Email address ***

Kind regards

Nosipho Dlamini Momentum