1 reviews | Active since Jan 2014
NOR RESPONSE
THIS IS AN EMAIL SENT TO MOMENTUM EARLIER<br> <br> Policy no SL ***4 and SL ***1<br> <br> I am unable to login to your secure service to view my policy <br> <br> details. I have followed the change password instructions <br> <br> several times without success in the last couple of months.<br> <br> Yesterday I phoned to complain on ***. No answer. I hung up.<br> <br> At about 8.10 this morning I phoned again.Not yet open. I left a message to phone me back. Nothing happened.<br> <br> I have had the most dreadful service ( for want of a better word) from momentum this year when helping my wife<br> <br> with her investment. Both times had to go to Hellopeter. If nothing by noon I will be back there again.<br> <br> Please contact me <br> <br> <br> <br>
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Michele Coetsee
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Michele Coetsee