JM
Jacques M
1 reviews | Active since Dec 2024
12 May 2025, 16:45
non-payment Provident Fund
Non-Payment. Momentum makes sure they get their provident fund payments on the correct dates, but when withdrawals it is up to the gods to decide when you'll ever see your money.
I made a withdrawal claim on the 2nd of April. The mail said the money will be paid out in 26 working days. I followed up last Wednesday on day 24 and again on Thursday day 25 and again on Friday which was day 26 - still no money. Still no eta. Just ****ty automated messages.
Rather save your money under your bed. Atleast then it's yours.
Helpful (0)
Replies (6)0
Replies (6)
Momentum (SA)'s replyOfficial
13 May 2025, 07:10Dear Jacques,
Thank you for your posting. We have noted your frustration and have referred the matter to the fund manager for assistance and feedback.
Kind regards
NH
Thank you for your posting. We have noted your frustration and have referred the matter to the fund manager for assistance and feedback.
Kind regards
NH
Momentum (SA)'s reply13 May 2025, 07:10
Official
Dear Jacques,
Thank you for your posting. We have noted your frustration and have referred the matter to the fund manager for assistance and feedback.
Kind regards
NH
Thank you for your posting. We have noted your frustration and have referred the matter to the fund manager for assistance and feedback.
Kind regards
NH
JM
Jacques M's updateReviewer Update
13 May 2025, 10:56You got back to me and said you will "try" to finalise it in 10 working days. You're service is pathetic.
I have waited 28 working days after YOUR mail said 26 days.
I have waited 28 working days after YOUR mail said 26 days.
JM
Jacques M's update13 May 2025, 10:56
Reviewer Update
You got back to me and said you will "try" to finalise it in 10 working days. You're service is pathetic.
I have waited 28 working days after YOUR mail said 26 days.
I have waited 28 working days after YOUR mail said 26 days.
Momentum (SA)'s replyOfficial
13 May 2025, 11:03Dear Jacques,
Thank you for your feedback.
I have referred your posting again to the manager.
Thank you for your feedback.
I have referred your posting again to the manager.
Momentum (SA)'s reply13 May 2025, 11:03
Official
Dear Jacques,
Thank you for your feedback.
I have referred your posting again to the manager.
Thank you for your feedback.
I have referred your posting again to the manager.
JM
Jacques M's updateReviewer Update
14 May 2025, 18:32End of day 29 of 26.
Really the worst service ever.
Really the worst service ever.
JM
Jacques M's update14 May 2025, 18:32
Reviewer Update
End of day 29 of 26.
Really the worst service ever.
Really the worst service ever.
JM
Jacques M's updateReviewer Update
15 May 2025, 13:03Just pathetic. Ignore these people. You have to kiss ass to get your own money.
And they reply when the like to
And they reply when the like to
JM
Jacques M's update15 May 2025, 13:03
Reviewer Update
Just pathetic. Ignore these people. You have to kiss ass to get your own money.
And they reply when the like to
And they reply when the like to
JM
Jacques M's updateReviewer Update
15 May 2025, 14:30Their response now says t is being processed but can take up to another 19 days.
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JM
Jacques M's update15 May 2025, 14:30
Reviewer Update
Their response now says t is being processed but can take up to another 19 days.
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