LR
Louise R

1 reviews | Active since Apr 2024

12 Sept 2024, 12:51

Non-existent service!!!

This is ridiculous!!!! I emailed a request to withdraw from the 2 pot system on 3/9. I have phoned and emailed several times to follow up. None phones nee back or bothers to tapping too my emails.

So eventually after holding on for more than 15 minutes today I was informed today…. 9 days later that they have not received my documents and that I must do the transaction online on the website!

Just signed onto the website and none are available. Do now, how do I get my hard earned money!!!! Momentum has made it impossible for me to withdraw my funds.

Will never invest another cent with them!!!!!

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply12 Sept 2024, 13:17
Official
Louise

We are terribly sorry about the negative experience.

The matter has been escalated to the relevant business area to urgently attend to this.

Kind regards

EdB