DA
Damien A

1 reviews | Active since Jan 2017

07 May 2024, 16:59

No title would do them any justice, except Pathetic Service

Firstly I am being generous with the one star. Janice Flank is a agent who is only useful to give clients scripted answer. She made me call for over a month and still I am waiting for my payment. Yet I was promised the funds would be in my account on several occasions.

Nasty emails was sent and finally received a response to what's exactly going on and where the claim was sitting in the process flow. However she assured me that her manager will call to explain and that was yesterday the 06.05.2024 Mr Rakesh Jivan, I called into the office and got his voicemail, I called again left a call back message, I called again and can't get through.... Did you guys block me for being *********** at your jobs... If so it's fine. See you at your offices soon with my lawyers.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply08 May 2024, 08:08
Official
Thank you for your posting. We have referred the matter to the Fund manager for assistance.

Kind regards
NH