SB
StAA(C)fan Bezuidenhout

1 reviews | Active since Mar 2015

11 Jul 2016, 09:19

No Takealot voucher!

<p>Not sure who to complain to - Momentum or Takealot... I bought a takealot voucher on Wednesday 6 July through the Multiply online shop and have not received it yet despite several promises that it will be resent. Because of this delay I now have to pay more for the textbooks that I wanted to order from Takealot. The special offer expired this weekend.</p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply11 Jul 2016, 09:50
Official

Please accept my apologies for the frustration and inconvenience that this situation has created for you.

This is not a true reflection of the level of service that we aim to give our valuable clients.

You will be contacted shortly.

Kind regards

C Klopper

Momentum (SA)
Momentum (SA)'s reply14 Jul 2016, 13:00
Official

As per our e-mail of 12 July 2016 I may confirm that the voucher was resent to you on 11 July 2016.

Kind regards

C Klopper