No statements and the website is not user friendly

Item: Momentum (SA)
Rating: 1
Author: Ewan B

Such an inconvenience to get statements. I don't get my monthly or quarterly statements after several requests. Website is so not user-friendly and difficult to get statements. Huge frustration.

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

16 Apr 2025, 10:48

Dear Ewan,

Thank you for bringing your concerns to our attention and please accept our sincere apologies for the inconvenience caused.

We have escalated the matter to the Momentum Wealth team in order to investigate the matter and provide you with further feedback.

Thank you
Kind regards,
NH

Momentum (SA)'s reply16 Apr 2025, 10:48

Official

Momentum (SA)'s replyOfficial

16 Apr 2025, 14:54

Dear Ewan,

The Wealth escalation team has confirmed that they have responded to your enquiry via email.

Kind regards
NH

Momentum (SA)'s reply16 Apr 2025, 14:54

Official

Dear Ewan,

The Wealth escalation team has confirmed that they have responded to your enquiry via email.

Kind regards
NH