RR
Rashmi R

1 reviews | Active since Nov 2011

13 Jun 2019, 11:29

No sign of my money, Leandra Botha can’t be bothered

Leandra Botha is not getting back to mr regarding my funds that were supposed to have been paid on Friday. She is ignoring phone calls and emails. Both myself and my financial advisor have been ignored. I am now at my wits end as I do not know where my substantial sum of money is. You are in effect withholding money that is mine and that is theft. Leandra is useless. Kindly provide feedback today.

WHERE IS MY MONEY

0
Replies (6)
Momentum (SA)
Momentum (SA)'s reply13 Jun 2019, 11:37
Official
Thank you for bringing this to our attention. The matter will be escalated to management for urgent assistance.

Kind regards
Natasha
Momentum (SA)
Momentum (SA)'s reply13 Jun 2019, 14:44
Official
thank you for your feedback. this is with reference to a section 14 transfer and once we have the relevant feedback we will be in a position to confirm to you.

Kind Regards
RR
Rashmi R's update13 Jun 2019, 14:56
Reviewer Update
Feedback from whom? And how long will this take?
Momentum (SA)
Momentum (SA)'s reply13 Jun 2019, 15:03
Official
The section 14 transfer was not to Momentum, therefore you will get feedback from the company where the money was transferred to.

I would also like to place on record that your Financial Adviser was contacted on Monday by Leandra.

Kind Regards

Sue
RR
Rashmi R's update13 Jun 2019, 15:08
Reviewer Update
Sue, you are now blatantly lying. Leandra was called by my financial advisor on Tuesday. If the money, according to LEANDRA, was supposed to be paid on Friday, why is now suddenly transferred to another company and please tell me who is this supposed company it is transferred to? The money was supposed to be paid into my bank account so I don’t know what other company you are talking about. Also, you could have the DECENCY to call me directly. You are as unprofessional as Leandra. Kindly provide urgent feedback on who this supposed other company is, and, frankly, where is my money because that’s all I am interested in. I would also suggest you do not lie about contact being made since I happen to live with my FA and have access to phone records and lack of communication from Leandra. 
Momentum (SA)
Momentum (SA)'s reply14 Jun 2019, 08:33
Official
Yes you are quite correct your FA did call Leandra on Monday and was supposed to call her back on Tuesday as she explained to him that she was at a conference.

Sanofi Fund used to be administered by AF then the administrators which were appointed are Integrity Group Retirement Administrators therefore they are responsible for your payment and this was explained to your FA by Leandra.

Momentum cannot give you feedback on when your claim will be paid without contacting Integrity.

Leandra contacted Integrity after your post yesterday and they confirmed that they would call you .

I have been advised by Leandra that she has called Integrity again and your payment has been made and Integrity have sent you the proof.

I trust that you understand that the administration is not done by Momentum and hence the reason why Momentum cannot give you the payment dates. This was explained to your FA.

Regards