EM
Elvira M
1 reviews | Active since Apr 2021
03 Sept 2024, 17:48
No service, no responses
No Service, no responses being received on WhatsApp, being referred to the online system that keeps redirecting. I have not received any assistance with my request. Come on Momentum you should have been better prepared.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
04 Sept 2024, 07:51Dear Elvira,
Thank you for your posting. Please can you respond via the" private reply" function and provide your ID number so that I can trace a profile for you and redirect your query to the correct business unit.
Regards,
ND
Thank you for your posting. Please can you respond via the" private reply" function and provide your ID number so that I can trace a profile for you and redirect your query to the correct business unit.
Regards,
ND
Momentum (SA)'s reply04 Sept 2024, 07:51
Official
Dear Elvira,
Thank you for your posting. Please can you respond via the" private reply" function and provide your ID number so that I can trace a profile for you and redirect your query to the correct business unit.
Regards,
ND
Thank you for your posting. Please can you respond via the" private reply" function and provide your ID number so that I can trace a profile for you and redirect your query to the correct business unit.
Regards,
ND
Momentum (SA)'s replyOfficial
04 Sept 2024, 09:19Dear Elvira.
We apologise for the frustration caused, this is due to extremely high volumes. Our Employee Benefits department has requested that you please try to reapply via WhatsApp in 24 hours. You are also welcome to follow the manual route and call our call centre for assistance.
Regards,
ND
We apologise for the frustration caused, this is due to extremely high volumes. Our Employee Benefits department has requested that you please try to reapply via WhatsApp in 24 hours. You are also welcome to follow the manual route and call our call centre for assistance.
Regards,
ND
Momentum (SA)'s reply04 Sept 2024, 09:19
Official
Dear Elvira.
We apologise for the frustration caused, this is due to extremely high volumes. Our Employee Benefits department has requested that you please try to reapply via WhatsApp in 24 hours. You are also welcome to follow the manual route and call our call centre for assistance.
Regards,
ND
We apologise for the frustration caused, this is due to extremely high volumes. Our Employee Benefits department has requested that you please try to reapply via WhatsApp in 24 hours. You are also welcome to follow the manual route and call our call centre for assistance.
Regards,
ND