no service, no response, no refund

Yesterday I received a call from some fool in client service to check if I HAD RECEIVEDa JAWBONE....FOOLS!!!!! In fact I REQUESTED A REFUND ON 13 JUNE 2015. 22 JUNE I REQUESTED FOLLOW UP. 29 JUNE I CALLED THE CALL CENTRE TO FOLLOW UP. WHAT IS GOING ON????? WHAT IS WRONG WITH THESE ABSOLUTE ***********S WHO CANNOT RUN AN ONLINE STORE. DONT HAVE THE OFFERING IF YOU CANT MANAGE IT. GET ME A REFUND. I WILL NOT PAY COURIER FEES FOR THE LACK OF YOUR INEFFICIENCY AND LACK OF SERVICE AND FOR WASTING MY TIME<br> <br> <br> PATHETIC PATHETIC PATHETIC<br>