No service from Investo and Myriad but still paying them monthly administration fees.

Item: Momentum (SA)
Rating: 1
Author: Johann L

I submitted a request on 13 December to Investo and Myriad to cancel the Intermediary on me and my wife's policies. To date nothing has been done. I am still paying administration fee every month for no service. I am still paying Intermediary / advisor fees every month for no service. This is very bad. No service at Momentum.

Helpful (0)

Replies (2)

Momentum (SA)'s replyOfficial

24 Jan 2019, 10:55

Thank you for bringing this to our attention. The matter will be referred to management for urgent assistance.

Kind regards
NH

Momentum (SA)'s reply24 Jan 2019, 10:55

Official

Thank you for bringing this to our attention. The matter will be referred to management for urgent assistance.

Kind regards
NH

Momentum (SA)'s replyOfficial

24 Jan 2019, 11:58

Please accept our sincere apologies for the inconvenience and frustration caused. Management confirmed that they made contact with you in order to discuss the matter accordingly.

Kind regards
NH

Momentum (SA)'s reply24 Jan 2019, 11:58

Official

Please accept our sincere apologies for the inconvenience and frustration caused. Management confirmed that they made contact with you in order to discuss the matter accordingly.

Kind regards
NH