No service at all

Naeema Anthony at Momentum just keep sending a computer generated email constantly that we must submit my mother's documents after my father passed away in April. I have send it and have called numerous times to confirm that they have received it (Every time when I receive these emails requesting the documents, I call in). She is never available and the consultants always sing the same song. "They will forward the email to her" She never contacts me. Nobody else are allowed to register my mom to receive her income on the annuity. In the meantime my poor Mom is struggling financially and nobody at Momentum cares. Please who can assist me?