DJ
David J
1 reviews | Active since Nov 2010
27 Aug 2022, 10:19
No service
During the last five months I have tried many times to use the Multiply Shop. The facility uses Peach Payments and the transactions time out. I have reported this to my Momentum Financial Advisor each time and still the problem persists. I pay for the Multiply facility but Momentum does not provide what I pay for.
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Replies (2)
Momentum (SA)'s replyOfficial
29 Aug 2022, 08:16Thank you for informing us of your concerns. The matter will be escalated to a manager for assistance.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s reply29 Aug 2022, 08:16
Official
Thank you for informing us of your concerns. The matter will be escalated to a manager for assistance.
Kind regards
NH
Kind regards
NH
DJ
David J's updateReviewer Update
30 Aug 2022, 08:20I was called by Momentum saying that they would give me feed back by midday and the problem would be resolved by the end of the business day - it didn't happen.
DJ
David J's update30 Aug 2022, 08:20
Reviewer Update
I was called by Momentum saying that they would give me feed back by midday and the problem would be resolved by the end of the business day - it didn't happen.